Embedded Files
We support people who want to know about the deep impacts of Deafness and Hearing loss throughout the lifespan. Often, these are hearing people with minimal experience in deafness and hearing loss, but our resources have also helped Deaf and hard-of-hearing people who need their families and friends and workplaces to have a deeper understanding of their lived experiences.
We support people who want to know about the deep impacts of Deafness and Hearing loss throughout the lifespan. Often, these are hearing people with minimal experience in deafness and hearing loss, but our resources have also helped Deaf and hard-of-hearing people who need their families and friends and workplaces to have a deeper understanding of their lived experiences.
Our Modules are relevant for Education Settings, Workplaces, Justice and Legal Settings, Primary Care, GPs, and Allied Health Workers, Policing and Corrective Services, Social Services, Mental Health Workers, Psychology and Counselling, NDIS Staff and Providers, Parents and Carers of Deaf or hard-of-hearing children, and Deaf people who want resources to educate family and friends.
Our Modules are relevant for Education Settings, Workplaces, Justice and Legal Settings, Primary Care, GPs, and Allied Health Workers, Policing and Corrective Services, Social Services, Mental Health Workers, Psychology and Counselling, NDIS Staff and Providers, Parents and Carers of Deaf or hard-of-hearing children, and Deaf people who want resources to educate family and friends.
Teachers and Educational Settings
Teachers and Educational Settings
Benefits to Teachers and Educational Settings from Early Childhood to Adult Learning
Benefits to Teachers and Educational Settings from Early Childhood to Adult Learning
Improved understanding of Deaf culture.
Improved understanding of Deaf culture.
Enhanced communication with Deaf and hard-of-hearing students, families, and staff.
Enhanced communication with Deaf and hard-of-hearing students, families, and staff.
Knowledge of inclusive education practices.
Knowledge of inclusive education practices.
Reduced risk of miscommunication.
Reduced risk of miscommunication.
Empowered to advocate for better resources.
Empowered to advocate for better resources.
Increased student retention and academic success.
Increased student retention and academic success.
Fosters inclusive school community.
Fosters inclusive school community.
Deaf and hard-of-hearing people face systemic and historical disadvantages in education and employment sectors, stemming from a fundamental lack of understanding, cultural responsiveness, and effective policy implementation.
Deaf and hard-of-hearing people face systemic and historical disadvantages in education and employment sectors, stemming from a fundamental lack of understanding, cultural responsiveness, and effective policy implementation.
Relevant Modules
Relevant Modules
Mod 1: Identities, terminology, language acquisition, cognitive impacts.
Mod 2: Post-lingual hearing loss, lifespan impacts, neurodivergence.
Mod 3: Communication strategies, language access, assistive devices.
Mod 4: Culturally affirmative conversations in education.
Workplaces
Workplaces
Benefits and Outcomes
Benefits and Outcomes
Inclusive and accessible workplace culture.
Inclusive and accessible workplace culture.
Improved collaboration with deaf colleagues.
Improved collaboration with deaf colleagues.
Knowledge of booking/using interpreters.
Knowledge of booking/using interpreters.
Awareness of audism and overcoming barriers.
Awareness of audism and overcoming barriers.
Compliance with accessibility standards.
Compliance with accessibility standards.
Improved morale and productivity.
Improved morale and productivity.
Access to wider talent pool.
Access to wider talent pool.
Deaf and hard-of-hearing people experience communication barriers, a lack of culturally and linguistically appropriate support services, systemic discrimination, and audism in workplaces, leading to reduced career opportunities, unemployment and underemployment.
Deaf and hard-of-hearing people experience communication barriers, a lack of culturally and linguistically appropriate support services, systemic discrimination, and audism in workplaces, leading to reduced career opportunities, unemployment and underemployment.
Relevant Modules
Relevant Modules
Mod 1: Deaf identities, respectful language.
Mod 2: Understanding hearing and lifespan impacts.
Mod 3: Communication strategies, interpreters.
Mod 4: Culturally affirmative workplace adjustments.
Justice and Legal Settings
Justice and Legal Settings
Benefits and Outcomes
Benefits and Outcomes
Enhanced ability to communicate effectively.
Enhanced ability to communicate effectively.
Reduced risk of miscommunication in legal outcomes.
Reduced risk of miscommunication in legal outcomes.
Understanding of diverse communication access needs.
Understanding of diverse communication access needs.
Appreciation of hearing loss and language deprivation as injuries
Appreciation of hearing loss and language deprivation as injuries
Increased efficiency in navigating justice systems.
Increased efficiency in navigating justice systems.
Compliance with accessibility standards.
Compliance with accessibility standards.
Improved safety and fairness.
Improved safety and fairness.
Builds trust in justice systems.
Builds trust in justice systems.
Relevant Modules
Relevant Modules
Mod 1: Deaf identities, key terminology, language deprivation, recognising unconscious audism.
Mod 1: Deaf identities, key terminology, language deprivation, recognising unconscious audism.
Mod 2: Understanding hearing health, risk, injury, and post-lingual hearing loss
Mod 2: Understanding hearing health, risk, injury, and post-lingual hearing loss
Mod 3: Key communication strategies, interpreter roles and qualifications, understanding literacy.
Mod 3: Key communication strategies, interpreter roles and qualifications, understanding literacy.
Mod 4: Understanding cultural aspects of communication and behaviour, and systemic discrimination in health, education and corrections.
Mod 4: Understanding cultural aspects of communication and behaviour, and systemic discrimination in health, education and corrections.
Mod 5: Understanding the mental health and cognitive impacts of hearing loss, language deprivation,
Mod 5: Understanding the mental health and cognitive impacts of hearing loss, language deprivation,
Primary Care, GPs, Allied Health, and Practice Managers
Primary Care, GPs, Allied Health, and Practice Managers
Benefits and Outcomes
Benefits and Outcomes
Improved communication and trust.
Better cultural sensitivity in assessments.
Reduced risk of misdiagnosis.
Awareness of unique health challenges.
Practical skills for clinical accessibility.
Increased confidence in diverse care.
Delivers a more equitable healthcare system.
Improved communication and trust.
Better cultural sensitivity in assessments.
Reduced risk of misdiagnosis.
Awareness of unique health challenges.
Practical skills for clinical accessibility.
Increased confidence in diverse care.
Delivers a more equitable healthcare system.
The Deaf and hard-of-hearing community has highlighted “systemic failures” in how communication supports are provided, lack of knowledge of the impacts of hearing loss, lack of accessible systems and lack of training for primary care workers in many healthcare settings.
The Deaf and hard-of-hearing community has highlighted “systemic failures” in how communication supports are provided, lack of knowledge of the impacts of hearing loss, lack of accessible systems and lack of training for primary care workers in many healthcare settings.
Relevant Modules
Relevant Modules
Mod 1: Deaf culture foundations.
Mod 2: Audiological spectrum, postlingual deafness.
Mod 3: Plain English for health, interpreters.
Mod 4: Accessible healthcare strategies.
Mod 5: Culturally affirmative assessment, diagnosis, treatment
Policing and Corrective Services
Policing and Corrective Services
Benefits and Outcomes
Benefits and Outcomes
Respectful and effective interactions.
Respectful and effective interactions.
Reduced risk of misunderstandings.
Reduced risk of misunderstandings.
Knowledge of providing interpreter access.
Knowledge of providing interpreter access.
Improved safety for deaf people.
Improved safety for deaf people.
Builds fairness and trust in justice.
Builds fairness and trust in justice.
Reduces legal challenges.
Reduces legal challenges.
Promotes equitable law enforcement.
Promotes equitable law enforcement.
Relevant Modules
Relevant Modules
Mod 1: Deaf culture basics.
Mod 1: Deaf culture basics.
Mod 3: Interpreters and ethics.
Mod 3: Interpreters and ethics.
Mod 4: Culturally affirmative justice conversations.
Mod 4: Culturally affirmative justice conversations.
Social Services
Social Services
Benefits and Outcomes
Benefits and Outcomes
Provides accessible, sensitive services.
Provides accessible, sensitive services.
Builds trust and rapport.
Builds trust and rapport.
Accommodates communication preferences.
Accommodates communication preferences.
Links to community resources.
Links to community resources.
Holistic case management.
Holistic case management.
Reduces communication breakdowns.
Reduces communication breakdowns.
Empowers workers to meet client needs
Empowers workers to meet client needs
Relevant Modules
Relevant Modules
Mod 1: Deaf culture and identities.
Mod 1: Deaf culture and identities.
Mod 3: Communication strategies, interpreters.
Mod 3: Communication strategies, interpreters.
Mod 4: Accessibility and therapeutic relationships.
Mod 4: Accessibility and therapeutic relationships.
Mental Health Workers, Psychology & Counselling
Mental Health Workers, Psychology & Counselling
Benefits and Outcomes
Benefits and Outcomes
Culturally competent assessments.
Culturally competent assessments.
Awareness of misdiagnosis and missed-diagnosis risks.
Awareness of misdiagnosis and missed-diagnosis risks.
Enhanced therapeutic communication and alliance
Enhanced therapeutic communication and alliance
Reliable and valid assessment strategies
Reliable and valid assessment strategies
Understanding how to adap therapy
Understanding how to adap therapy
Advocacy for systemic change.
Advocacy for systemic change.
Understanding impacts from multiple frameworks (medical, social, disability)
Understanding impacts from multiple frameworks (medical, social, disability)
Effective interpreter use in therapy
Effective interpreter use in therapy
Participation in a community of practice
Participation in a community of practice
There is a systemic failure to provide person-centred, culturally safe, and integrated mental health care for the d/Deaf and hard-of-hearing community due to a combination of communication barriers, lack of professional knowledge, and service fragmentation.
There is a systemic failure to provide person-centred, culturally safe, and integrated mental health care for the d/Deaf and hard-of-hearing community due to a combination of communication barriers, lack of professional knowledge, and service fragmentation.
Relevant Modules
Relevant Modules
Mod 1: Deaf identities and language.
Mod 1: Deaf identities and language.
Mod 2: Audiology across the lifespan, pre and post-lingual impacts, and identity.
Mod 2: Audiology across the lifespan, pre and post-lingual impacts, and identity.
Mod 3: Communication as human connection.
Mod 3: Communication as human connection.
Mod 4: Therapeutic relationships.
Mod 4: Therapeutic relationships.
Mod 5: Culturally affirmative assessment, diagnosis, neurodivergence, outcomes, & treatment.
Mod 5: Culturally affirmative assessment, diagnosis, neurodivergence, outcomes, & treatment.
NDIS Staff, and NDIS Providers
NDIS Staff, and NDIS Providers
Benefits and Outcomes
Benefits and Outcomes
Better communication for needs/goals.
Better communication for needs/goals.
Knowledge of interpreter supports.
Knowledge of interpreter supports.
Helps clients navigate NDIS system.
Helps clients navigate NDIS system.
Confidence in advocacy for deaf participants.
Confidence in advocacy for deaf participants.
More tailored NDIS planning.
More tailored NDIS planning.
Better participant outcomes.
Better participant outcomes.
The NDIS system, including its infrastructure, staff capabilities, communication strategies, market offerings, and data collection, is not adequately designed or implemented to meet the unique cultural and linguistic needs of CALD participants, leading to inequities in access, experience, and outcomes.
The NDIS system, including its infrastructure, staff capabilities, communication strategies, market offerings, and data collection, is not adequately designed or implemented to meet the unique cultural and linguistic needs of CALD participants, leading to inequities in access, experience, and outcomes.
Relevant Modules
Relevant Modules
Mod 1: Deaf culture, terminology, language, and social considerations.
Mod 2: Lived experiences of deaf and hard-of-hearing people of all ages and CALD groups.
Mod 3: Communication strategies, interpreters.
Mod 4: Culturally affirmative conversations and accessible service delivery.
Deaf and Hard-of-Hearing People
Deaf and Hard-of-Hearing People
Benefits and Outcomes
Benefits and Outcomes
Empowered to educate family/friends.
Empowered to educate family/friends.
Structured resource for awareness.
Structured resource for awareness.
Tools to advocate communication needs.
Tools to advocate communication needs.
Reduces burden of constant explanation.
Reduces burden of constant explanation.
Strengthens family relationships.
Strengthens family relationships.
Builds support networks.
Builds support networks.
Provides framework for sensitive topics
Provides framework for sensitive topics
Relevant Modules
Relevant Modules
Mod 1: Tools to explain Deaf identities and language.
Mod 2: Audiological spectrum and experience across age and lifespan.
Mod 3: Practical communication strategies.
Mod 4: Teaching culturally affirmative conversations
Hearing Parents and Carers of Deaf and Hard-of-Hearing Children
Hearing Parents and Carers of Deaf and Hard-of-Hearing Children
Benefits and Outcomes
Benefits and Outcomes
Stronger family communication and reduced frustration.
Tools to advocate for their child in education, healthcare, and social settings.
Reduced risk of language deprivation by prioritising early exposure to Auslan.
Increased confidence in navigating systems (school, NDIS, healthcare).
Enhanced ability to support the child’s academic, social, and emotional development.
Stronger family communication and reduced frustration.
Tools to advocate for their child in education, healthcare, and social settings.
Reduced risk of language deprivation by prioritising early exposure to Auslan.
Increased confidence in navigating systems (school, NDIS, healthcare).
Enhanced ability to support the child’s academic, social, and emotional development.
McRae, R., Zorbas, C., O’Shea, A., Adam, R., & Backholer, K. (2025). The association between early life access to communication and perceived mental health in a cross-sectional study of deaf Australian adults. Critical Public Health, 35(1). https://doi.org/10.1080/09581596.2025.2497352
McRae, R., Zorbas, C., O’Shea, A., Adam, R., & Backholer, K. (2025). The association between early life access to communication and perceived mental health in a cross-sectional study of deaf Australian adults. Critical Public Health, 35(1). https://doi.org/10.1080/09581596.2025.2497352
Relevant Modules
Relevant Modules
Mod 1: Tools to explain Deaf identities and language.
Mod 1: Tools to explain Deaf identities and language.
Mod 2: Audiological spectrum and experiences.
Mod 2: Audiological spectrum and experiences.
Mod 3: Practical communication strategies.
Mod 3: Practical communication strategies.
Mod 4: Teaching culturally affirmative conversations
Mod 4: Teaching culturally affirmative conversations
What are people saying about our modules?
What are people saying about our modules?
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